Reddy Anna – Refund Policy
At Reddy Anna, we value our users and are committed to providing a safe, transparent, and fair experience. Our refund policy is designed to ensure clarity and trust whenever you participate in our platform services, including betting exchanges and fantasy sports contests.
When Refunds Are Applicable
We provide refunds in the following scenarios:
If a transaction fails due to technical or banking errors.
If you accidentally deposit an amount exceeding the intended value.
If a contest is canceled, postponed, or voided by our system.
In cases of system errors or discrepancies affecting gameplay or account balance.
Refund Process
Our refund process is simple and hassle-free:
Contact Our Support Team – Reach out via our in-app chat, email, or support hotline.
Provide Details – Share your transaction ID, user ID, and relevant information for verification.
Processing Time – Once verified, refunds are usually processed within 24–72 hours.
Receive Funds – The refunded amount will be returned to your original payment method.
Note: Refunds to e-wallets, cards, or UPI accounts may vary depending on your bank’s processing time.
Conditions for Refunds
Refunds are only processed for valid, verified transactions.
We do not provide refunds for user mistakes such as wrong contest entries or game selections, except in system error cases.
Any fraudulent or suspicious activity detected may result in denial of refund.
Contact Us for Refunds
Our dedicated support team is available to help with all refund-related queries:
Email: [email protected]
Live Chat: Available on our website / Reddy Anna app
Customer Care Number: +91 70502 15698
We strive to resolve all requests quickly and transparently so you can continue enjoying your gaming experience with peace of mind.
Our Commitment
At Reddy Anna, your satisfaction and trust are our priority. We are committed to fair play, transparency, and timely refunds, ensuring you always have a safe and reliable experience on our platform.